الرئيسية
أحدث الصور
من طرف قوة شباب وبناااااااااات شخباركم ..
كل شي متعلق بالمادة بنتناقش فيه
واتمنى الكل اشااااارك وتحياتي..
كل شي متعلق بالمادة بنتناقش فيه
واتمنى الكل اشااااارك وتحياتي..
2 مشترك
Business Communication-Tes1-FD
MariOooM- عدد المساهمات : 166
تاريخ التسجيل : 28/01/2010
العمر : 34
MariOooM- عدد المساهمات : 166
تاريخ التسجيل : 28/01/2010
العمر : 34
P2 respond to oral instruction conveying a
series of routine business tasks.
u- if the trainee is not able to respond to the given instruction.
s- if the trainee respond to at least one task.
g- if the trainee respond to have 2 tasks with minor mistakes.
e- if the trainee respond to the 2 tasks without any mistakes.
P3 Make an individual contribution to a group
discussion relating to business tasks & record the out comes of the
discussion.
u- if the trainee is not able to contribute to group discussion.
s- if the trainee is able to contribute to group discussion by answering
at least 3 questions.
g-it the trainee is able to contribute to group
discussion by answering all questions.
e- able to record a rich outcome by represent all the findings from the
discussion.
P5 demonstrate interpersonal & non-verbal
communication skills when demonstrating business communications.
u- if the trainee is not able to demonstrate interpersonal &
non-verbal communication skills according to the checklist evaluation.
s- if the trainee is able to demonstrate by getting in the checklist
evaluation more than 10 satisfied.
g- if the trainee is able to demonstrate by getting in the check list
evaluation more than 10 good.
e- if the trainee is able to demonstrate by getting in check list
evaluation more than 10 excellent.
Instruction
Task1
Listen carefully to the instructions given by your tutor in the class which related to:
Massage1
Preparing poster about health promotion event.
Massage 2
Writingemail or letter.
series of routine business tasks.
u- if the trainee is not able to respond to the given instruction.
s- if the trainee respond to at least one task.
g- if the trainee respond to have 2 tasks with minor mistakes.
e- if the trainee respond to the 2 tasks without any mistakes.
P3 Make an individual contribution to a group
discussion relating to business tasks & record the out comes of the
discussion.
u- if the trainee is not able to contribute to group discussion.
s- if the trainee is able to contribute to group discussion by answering
at least 3 questions.
g-it the trainee is able to contribute to group
discussion by answering all questions.
e- able to record a rich outcome by represent all the findings from the
discussion.
P5 demonstrate interpersonal & non-verbal
communication skills when demonstrating business communications.
u- if the trainee is not able to demonstrate interpersonal &
non-verbal communication skills according to the checklist evaluation.
s- if the trainee is able to demonstrate by getting in the checklist
evaluation more than 10 satisfied.
g- if the trainee is able to demonstrate by getting in the check list
evaluation more than 10 good.
e- if the trainee is able to demonstrate by getting in check list
evaluation more than 10 excellent.
Instruction
- this assignment should be done individually.
- submit your assignment along with the assignment cover
sheet.
Task1
Listen carefully to the instructions given by your tutor in the class which related to:
Massage1
Preparing poster about health promotion event.
Massage 2
Writingemail or letter.
MariOooM- عدد المساهمات : 166
تاريخ التسجيل : 28/01/2010
العمر : 34
Task 2
Task part in a discussion & then make notes about it individually.
Case study
Read the following situation carefully, analyze it & answer the questions using
your creative thinking, knowledge & life experience.
Background
Afaf has been working as a ' personal assistant' to the marketing director, Mr., Ali
salmas in the marketing department of
Tazur insurance for the past 6 years. She handles many extra responsible
in addition to her regular duties. The management & staff of insurance
respect her for her attitude & abilities. In all her years of service, she
has built strong working relationships within the organization. Her boss Mr.,
Ali salman trusts her a lot & gives the keys to his filing cabinet &
desk while leaving on business trips.
Situation
Mr. Ali Salman is going away on a business trip to Qatar for a week. As usual, he
gives her all the necessary instructions & guidelines to handle all the
official matters in this absence he believe that Afaf is capable of efficiently
handling the routine matters & for important issues she can always contact
him as she a copy of this itinerary.
On the third day of Mr. Ali Salman's absence, a person named Adel Faisal comes to
your office & claims that he is a business associate of Mr. Ali Salman.
He shows you his CPR, business card & a business card of Mr. Ali Salman too.
His business card shows that he is the assistant general manager of continental
financial service WLL. He says he came today, especially to collect a file
& he correctly mentions the name & number of the file. Also, he says
that he was planning to come before Mr. Ali salman left the country but, due to
his busy schedule, he was unable to come. He asks for Mr. Ali salman contact
number overseas.
He is vey smart, looks professional & is carrying an attaché case. The file is
asking for is the proposal for a new project, which is always kept locked &
the key is with Mr. Ali salman. As Afaf is not yet sure about how to handle
this situation, he says:
'maybe you don't believe what I say! Ok just phone Mr. Ali salman & tell him about
me. We were together in the same university & we have done many projects
together. Even for this project, we were analyzing things together very
closely. Do you know why I came here now? Last evening something clicked in my
mind that some figures entered this proposal seemed to be wrong'.
He opened his briefcase while he was talking & went through some of this papers.
' if you can't let me take it out, just show me the file to see whether
everything is correct. I don't want my friend to face any problem.
He says that his secretary is not as efficient as after & he is looking for a
good secretary like you. He offers around BD 600 & Alisha is currently
earning BD 300.
Questions:-
file to Mr. Adel Faisal without contacting Mr. Ali salman.
- Afaf gives the details or the file to Mr.
Ahmed without contacting Mr. Mohammed.
Task part in a discussion & then make notes about it individually.
Case study
Read the following situation carefully, analyze it & answer the questions using
your creative thinking, knowledge & life experience.
Background
Afaf has been working as a ' personal assistant' to the marketing director, Mr., Ali
salmas in the marketing department of
Tazur insurance for the past 6 years. She handles many extra responsible
in addition to her regular duties. The management & staff of insurance
respect her for her attitude & abilities. In all her years of service, she
has built strong working relationships within the organization. Her boss Mr.,
Ali salman trusts her a lot & gives the keys to his filing cabinet &
desk while leaving on business trips.
Situation
Mr. Ali Salman is going away on a business trip to Qatar for a week. As usual, he
gives her all the necessary instructions & guidelines to handle all the
official matters in this absence he believe that Afaf is capable of efficiently
handling the routine matters & for important issues she can always contact
him as she a copy of this itinerary.
On the third day of Mr. Ali Salman's absence, a person named Adel Faisal comes to
your office & claims that he is a business associate of Mr. Ali Salman.
He shows you his CPR, business card & a business card of Mr. Ali Salman too.
His business card shows that he is the assistant general manager of continental
financial service WLL. He says he came today, especially to collect a file
& he correctly mentions the name & number of the file. Also, he says
that he was planning to come before Mr. Ali salman left the country but, due to
his busy schedule, he was unable to come. He asks for Mr. Ali salman contact
number overseas.
He is vey smart, looks professional & is carrying an attaché case. The file is
asking for is the proposal for a new project, which is always kept locked &
the key is with Mr. Ali salman. As Afaf is not yet sure about how to handle
this situation, he says:
'maybe you don't believe what I say! Ok just phone Mr. Ali salman & tell him about
me. We were together in the same university & we have done many projects
together. Even for this project, we were analyzing things together very
closely. Do you know why I came here now? Last evening something clicked in my
mind that some figures entered this proposal seemed to be wrong'.
He opened his briefcase while he was talking & went through some of this papers.
' if you can't let me take it out, just show me the file to see whether
everything is correct. I don't want my friend to face any problem.
He says that his secretary is not as efficient as after & he is looking for a
good secretary like you. He offers around BD 600 & Alisha is currently
earning BD 300.
Questions:-
- how can Afaf decide what to do in this situation?
- what are the choices that she has to deal with this
situation? - Assuming that Afaf was unable to contact Mr. Mohammed,
what are the choices available to her for handling this situation? - what would happen if:
file to Mr. Adel Faisal without contacting Mr. Ali salman.
- Afaf gives the details or the file to Mr.
Ahmed without contacting Mr. Mohammed.
- highlight the important points that Afaf needs to keep
in mind before making a decision. - what should Afaf do visitor is aggressive?
- Suggest a professional way by which Afaf can refuse
giving the file.
MariOooM- عدد المساهمات : 166
تاريخ التسجيل : 28/01/2010
العمر : 34
Task 3
Produce a presentation, using either technology such as
PowerPoint or presentation cards or handouts to help you.
This presentation should give others tips on hoe to present
themselves better by making good use of their interpersonal & non-verbal
skills.
Choose any topic you would like to present but be carful to
follow the presentation checklist to deliver a successful presentation.
At the end of the presentation ask some of the students in
your class to give you feedback on the content of the presentation & also
your skills in delivering it.
Produce a presentation, using either technology such as
PowerPoint or presentation cards or handouts to help you.
This presentation should give others tips on hoe to present
themselves better by making good use of their interpersonal & non-verbal
skills.
Choose any topic you would like to present but be carful to
follow the presentation checklist to deliver a successful presentation.
At the end of the presentation ask some of the students in
your class to give you feedback on the content of the presentation & also
your skills in delivering it.
MariOooM- عدد المساهمات : 166
تاريخ التسجيل : 28/01/2010
العمر : 34
سلام حبيت اسأل الكل احنا تقريبا اجوبتنا نفس بعض في الاسايمنت يا ريت احد احله واحطه الينا
لان بكون تالي كل واااحد احله بروحه والتيجر قالت لحد احله والله خوفي نرسب..
لان بكون تالي كل واااحد احله بروحه والتيجر قالت لحد احله والله خوفي نرسب..
Ǻşђώάq- Admin
- عدد المساهمات : 114
تاريخ التسجيل : 26/01/2010
الله يعينا على هالاسايمنت
إن شاء الله بنتعاون جميعاً على حله
وبسأل القروبات الثانية عن مناقشتهم للاسايمنت
لـي عـودة
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